Smart Live Casino
Safety & Security 9
Customer Support 10
Bonuses & Promotions 10
Cashier Rating 9
Game-play Rating 10
Games Variety 9
Regional Availability 8
Device Compatibility 10
Software Rating 10
Design & Usability 8

Smart Live Casino Review

Smart Live Casino has been the first operator of Live Roulette App and Live Roulette Facebook. It was established in 2007 and is powered by software developers, such as NetEnt, Finsoft, Betsoft and Ongame Poker. It has obtained its license both in the UK and Malta. The main feature that makes this casino stand out between its competitors is the large amount of games offered; some of them being streamed live on the UK television. There are currently two different languages in which the website is available: English and Japanese.

Bonuses & Promotions

Smart Live Casino has a diverse range of bonuses available, especially for wagering on live games. Some bonuses are not available in all countries (ineligible countries include Canada, the US, Russia, Ukraine, Hungary, Poland, and Romania). We firmly advise you to read casino’s Terms & Conditions to be always aware of such restrictions.

Welcome Bonuses:

  • 1st Deposit Bonus – 150% match bonus up to €/$/£300. This bonus applies to all new user and is paid on the initial deposit of at least €/$/£20. A player can withdraw money after a total of 20 wagers (deposit plus bonus) within 30 days after receiving a bonus. All Live Casino & Casino games are involved in this offer.
  • 2nd Deposit Bonus – 100% match bonus up to £/€/$200 and is paid on the second deposit of at least €/$/£20. To claim the bonus, the user must contact customer support and quote the code: MATCH100. Bonus credits can be used both on Live Casino & Casino games and are the subject of the 20x playthrough must be met within 30 days.
  • 10 Free Spins (Starburst) on Sign-up – Only new registered players are eligible for this offer; no deposit is required. The free spins can be used only for the Starburst slot and are valid for 7 days; any possible winnings can be withdrawn after they are wagered 30 times more. The maximum cash out from free spins is £250. This is a limited-time offer, which will finish on April 22, 2015 at 23:59.
  • 100% Match Bonus up to £/€/$200 – Neteller Welcome Bonus. Bonus credits are valid for players who chose to make their first deposit through Neteller. The minimum deposit required is €/$/£20. Different games have different wagering contribution for the bonus playthrough requirements (which must be met within 30 days).

Other Promotions:

  • Slot of the Day – Up to 50 free spins for playing selected games on featured days. A player is required to wager on certain slot games to receive free spins, which are available for 24 hours. This offer is valid both for the PC and mobile versions of the casino, alike. Any winnings can be withdrawn if a customer wagers 30 times the amount he won. A player receives 10 free spins for a deposit of  €/$/£20-49 deposit; 20 free spins for €/$/£50-99; 30 free spins for €/$/£100-249; 50 free spins for €/$/£250 or more.

Loyalty Program

Smart Live Casino offers an attractive system of loyalty rewards that promotes a 3 level program (Silver, Gold, and Platinum) of accessing the casino for any active player. There are specific requirements for each level as well as special rewards:

  • Silver – Requirements: at least €/$/£1,500 in deposits made within two consecutive months & over €/$/£30,000 in wagers. Benefits: 50% match bonus up to €/$/£250 on the 1st deposit (each month), 5% monthly cashback.
  • Gold – Requirements: at least €/$/£3,000 in deposits made within two consecutive months & over €/$/£60,000 in wagers. Benefits: 100% match bonus up to €/$/£1,000 on the 1st deposit (each month), 7% monthly cashback.
  • Platinum – Requirements: at least €/$/£6,000 in deposits made within two consecutive months & over €/$/£100,000 in wagers. Benefits: 100% match bonus up to €/$/£500 on the 1st deposit each month, 10% monthly cashback.

The benefits that a VIP member is rewarded with a range from exclusive tournaments and special rewards up to having their own account manager and 24HR payouts.

A player that chooses to use the Neteller services can profit from great advantages, such as:

  • Neteller VIP manager.
  • Increased withdrawal limits (ATM – $3,300; POS – $7,000 per 24HR).
  • Unlimited money transfers to other Neteller accounts.
  • Special bonuses & loyalty programs.
  • 5,000 additional points (can be redeemed for money).

It is advisable that you contact the customer support department regarding this offer before making a deposit.

Pros and Cons:

  • Outstanding Live roulette app.
  • Instant play.
  • Mobile compatible.
  • Live dealer games.
  • Licensed by the UK and Malta.
  • Games are televised on UK channels.
  • No Mac support.
  • No payout info.
  • No eCOGRA.

Payment methods

Method Limits Est. Time of processing
Bank Transfer Bank Transfer No limits 1 — 3 business days
Credit Card Credit Card No limits Max 3 business days
Debit Card Debit Card No limits Max 3 business days
Pay Pal Pay Pal No limits Instant
Webmoney Webmoney No limits Instant
Classic Check Classic Check No limits 1 — 3 business days

Supported Games

Smart Live Casino offers a unique range of over 250 games. The site specializes in table games, both classic and video slots, as well as live casino games. There is an excellent choice of 3D slot games from Betsoft as well. Top Smart Live Casino games include Tornado Farm Escape; South Park; Victorious; Starburst; 7-Seat Blackjack; Rapid Roulette.

More than that, the casino is the fastest-growing live dealer platform in the industry. It offers a selection of about 20 tables, including Roulette and Blackjack. All streamed live from London. It is advisable that you check the beginning times of each game before to start your gaming session. The site also has a specific European Live Casino, a live sports betting platform, and a regular sports-betting platform. So there're plenty options to choose for any gambler.

Live Dealer

Baccarat

Bingo

Blackjack

Craps

Keno

Lotteries

Poker

Roulette

Scratch Cards

Sic Bo

Slots

Sports

Video Poker

Security & Fair Play

Smart Live Casino is licensed by the Malta Gaming Authority for international users, and by the UK Gambling Commission for the UK players. Their site is certified by GamCare; verification details are tested using UruID. All personal details of their users are encrypted with 128-bit Secure Socket Layer (SSL) Encryption that protects all transactions on the Internet. This technology is a safety standard, used by all world's major Financial and Online Gaming Institutions. To provide the integrity of casino's client accounts, their e-wallet is controlled by Paypoint PLC Payment Processing Solutions, processing real time payment transactions.

Our Verdict:

Smart Live Casino is one of the big players on the online gambling market. The bonuses and promotions it offers are definitely beneficial for any player. The main advantage of this casino is that it is available for users from many European countries. What is more, multiple banking options which they support and a diverse range of gambling options which they provide are the definite hits of the casino. Many of the games available there are televised in the United Kingdom.

One of the major shortcomings is the difficult VIP system. There is also a history of complaints regarding confiscation of funds or payout problems - mainly due to the poor understanding of the Terms & Conditions by inexperienced players. However, most of these complaints have been resolved in less than a month.

About our company:

Company Name: Smart Live Casino
Established: 2007

Casino's Software:

Smart Live Casino gets its unique combination of games from Betsoft, Ongame Poker, Finsoft, and NetEnt, which are gaming industry leaders. One thing that will really grow on you at Smart Live Casino is the nice, catchy loading graphic featuring the four suits (hearts, clubs, spades, and diamonds). Supported software includes special apps available for mobile devices based on Android. Smart Live Casino also has a significant partnership with Facebook regarding gambling arenas, such as Live Roulette Facebook, where players can gamble and chat with the live dealer and even send virtual gifts.

Contact Us:

Phone: +44 (0)800 2798 510 (24HR Free Support)
0044 207 192 192 0 (International number)
Email: [email protected]
LiveChat: Go to LiveChat
Address: Smart Gaming Group. London / WC1V 7DN